Privacy Policy

This Privacy Policy sets out how StoreFox AI ("Storefox", "we", "us", or "our") collects, uses, stores, and protects personal data when you visit, navigate or use our website www.storefox.ai, associated services, and communications.

We are committed to protecting your personal information and being transparent about how we handle it.

Information we collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.

Personal Information Provided by You

This includes information you submit when you:

• Request a demo or sign up for updates
• Contact us via forms on our website or correspond with us by phone, email or otherwise
• Engage with us through LinkedIn or webinars
• Subscribe to newsletters or register for career or other marketing materials
• Complete any surveys we ask you to fill in that we use for research purposes (responses are optional)

The information you will be asked to provide to us for these purposes may include your name, email address, phone number (if provided), job title, number of employees in your company, industry, company name, any messages or details you choose to include or further information required to verify your identity.

Information automatically collected

During your visit to our website, we may automatically collect the following data (which does not directly identify you):

• Device-specific details (e.g., hardware model, OS version, unique device identifiers, mobile network info)
• Browser type and version, pages visited, clickstream data, timestamps, and time spent on specific pages
• Approximate location data (via IP address and third-party tools)
• Email engagement data (e.g., open rates, link clicks)
• Cookie and analytics data for site functionality, performance, and personalization

This information helps us improve site performance, enhance user experience, and measure interest in our services.

How do we process your information?

We may use the data collected to:

• Respond to demo or contact requests
• Provide access to StoreFox AI platform services (where applicable)
• Send newsletters or marketing communications (with your consent)
• Improve our website, services, and communications
• Monitor security, detect fraud, or prevent misuse
• Comply with legal or regulatory obligations

What legal bases do we rely on to process your information?

We process your data under one or more of the following lawful bases:

• Consent
• Legitimate business interest
• Performance of a contract
• Legal compliance

We do not sell your personal data (or any other data you provide us with) to third-parties, however, we reserve the right to share any data (with service providers who support our operations; regulatory or legal bodies, if required by law; potential acquirers or investors, in case of restructuring) which has been anonymised and/or aggregated. You acknowledge that we retain full ownership of any anonymized or aggregated data derived from your personal data.

Where we store and how we protect your personal information?

We process the data of users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data. 

The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to StoreFox AI, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties appointed, if necessary, as Data Processors. A list of such parties is available upon request.

The data is processed at our operating offices and in any other places where the parties involved with the processing are located.

In addition to the information contained in this privacy policy, StoreFox AI may provide the user with additional and contextual information concerning particular services or the collection and processing of personal data upon request.

Please Note: Although we do our best to protect your personal data, the transmission of information via the internet is not completely secure. Any data transmission is done at your own risk and we cannot guarantee the security of your data transmitted to our Website.

What is our stance on third-party websites?

Our website may include links to third-party websites (e.g., LinkedIn). This Privacy Policy does not apply to those sites, software, or applications. We recommend reviewing their privacy policies before sharing any data.

What are the rights of the users?

Users have the right, at any time, to know whether their Personal Data has been stored and can consult StoreFox AI to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons.

Email communications & opt-out

If you’ve opted in to receive marketing or newsletter emails from us, you can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

Changes to this policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and significant changes will be communicated via email or on the website.

We encourage you to review the policy periodically to stay informed. If you disagree with any updates, you must cease using our services and can request data removal.

Unless otherwise noted, the current version of this policy applies to all personal data we hold.

Contact

For questions, comments, or requests regarding this Privacy Policy, please contact us at www.storefox.ai/contact